At solt99, we believe online entertainment should remain enjoyable and never become a burden. This page provides comprehensive guidance, self-control tools, and support resources to ensure every member plays in a healthy and responsible way.
Answer these questions honestly to assess your own gaming habits:
Have you ever wagered money you could not afford to lose?
Does gaming interfere with your work, family, or social relationships?
Do you frequently try to win back money you have lost?
Have you lied to others about how much you wager?
If you answered "yes" to any of the questions above, we encourage you to contact our support team or use the available self-control tools.
Solt99 provides a range of self-control tools that you can activate at any time through your account settings. These tools are designed to help you maintain full control over your gaming activity.
Set a daily, weekly, or monthly deposit limit to ensure you only spend an amount you are comfortable with. This limit takes effect immediately once set, and any increase requires a 24-hour waiting period as an added layer of protection.
Set a maximum loss amount you can afford within a given time period. Once this limit is reached, your account will be automatically blocked from placing new wagers until the limit period expires — protecting you from losses beyond your means.
Limit the amount of time you spend in a single gaming session. The solt99 system will send a warning as you approach your set time limit, and will automatically end the session once the limit is reached to prevent excessive play.
Take a break from the solt99 platform for 24 hours, 7 days, 30 days, or 90 days. During the break period, you will not be able to log in or place any wagers. This gives you the space to rest and reassess without having to close your account entirely.
If you feel that gaming has become a serious problem, you may choose to self-exclude from the solt99 platform for a minimum period of 6 months or permanently. Self-exclusion is a final step that cannot be reversed before the period expires.
Enable periodic notifications to remind you of the time and money spent in your current session. Monthly activity reports can also be activated to give you a comprehensive overview of your gaming patterns over time.
Recognise the early signs of a gambling problem before it becomes more serious:
Gambling with rent or bill money — using daily essential funds for gambling
Chasing losses — continuing to gamble in an attempt to recover lost money
Lying to family members — hiding your activity or wagering amounts
Feeling restless without gambling — anxiety or depression when not playing
Ignoring responsibilities — work, family, and social life being disrupted
Borrowing money to gamble — borrowing from family, friends, or financial institutions
If you or someone you know needs help:
Responsible gaming is not just an empty slogan for solt99 — it is the foundation of how we operate and how we treat every member. Since the platform was established, we have placed member safety and well-being as our highest priority, above any purely commercial interest.
Online gambling can be an enjoyable form of entertainment when done the right way — just like watching a movie, playing sports, or other leisure activities. Problems arise when gambling shifts from entertainment to addiction, and this is what we aim to help prevent through the solt99 platform.
Responsible gaming means playing within your financial and time limits, with the full understanding that game outcomes are random and cannot be guaranteed. It involves recognising that losses are part of the game, and not something to "chase back" with larger wagers.
Solt99 defines responsible gaming as:
The solt99 platform was built from the ground up with member protection in mind. We do not offer self-control tools as an afterthought — they are core components of our system that operate automatically and effectively.
Solt99 does not permit anyone under the age of 18 to register or use this platform under any circumstances. The registration process requires date of birth verification, and the KYC (Know Your Customer) process requires a valid identification document for further verification. Accounts suspected of belonging to underage individuals will be suspended immediately while an investigation is carried out.
The solt99 system uses advanced algorithms to identify gaming patterns that may indicate a problem, such as sudden increases in wagering amounts, excessively long gaming sessions, or loss-chasing patterns. When such patterns are detected, our system automatically triggers a review and our support team may proactively reach out to the member concerned.
Solt99 is committed to not encouraging or manipulating members into spending beyond their means. All our promotions and bonus offers are designed with clear and fair terms. We do not use aggressive sales tactics or pressure members to make deposits when they have already set their own limits.
Every member of the solt99 customer support team receives specialised training in identifying and addressing problem gaming issues. They are trained to communicate with empathy, provide information on available support resources, and process self-control requests promptly and without unnecessary questions.
Below are practical guidelines recommended by solt99 for all members, regardless of experience or play level:
Gambling problems do not only affect the individual involved — they also impact family members, partners, and close friends. If you are concerned about someone you care about, solt99 encourages you to approach them with compassion and without judgement.
Signs that someone may be experiencing a gambling problem include sudden changes in financial circumstances, significant mood swings, withdrawing from family and friends, lying about where time or money is being spent, and showing signs of excessive depression or anxiety.
If you need guidance on how to help a family member or friend facing gambling problems, the solt99 support team can provide information and referrals to suitable professional counselling services in Malaysia.
Important Reminder: All games on solt99 use a Random Number Generator (RNG) that has been independently audited and certified. This ensures every game outcome is completely random and cannot be manipulated by anyone — including solt99 itself. No strategy, system, or method can consistently guarantee wins.
Activating self-control tools on solt99 is easy and can be done in just a few steps directly from your account.
Log in to your solt99 account using your username and password. Make sure you are on your account dashboard's main page.
Click on your profile icon at the top right, then select "Account Settings" or "Responsible Gaming" from the dropdown menu.
Choose the control tool you wish to activate — deposit limit, loss limit, session time limit, game break, or self-exclusion — and set an appropriate value.
Confirm your selection via email or SMS for added security. The limits you set will take effect immediately upon confirmation.
Note: Limit reductions (e.g., lowering your deposit limit) take effect immediately. Limit increases require a mandatory 24-hour waiting period as an added layer of protection, giving you time to reconsider your decision. If you encounter any difficulties, the solt99 support team is available 24/7.