Official Document

Privacy Policy Solt99 — Your Personal Data Protection

At solt99, your privacy is more than a legal obligation — it is our core commitment. This document clearly explains how we collect, use, store, and protect the personal data of every solt99 platform member in Malaysia.

Updated: January 2026
256-bit SSL Encryption
24/7 Security Monitoring
0 Sale of Data to Third Parties
PDPA Full Malaysia Compliance

Six Ways Solt99 Protects Your Privacy

We take every aspect of your data protection seriously. Here is how solt99 ensures your personal information remains secure and properly managed.

End-to-End Data Encryption

All data transmitted between your device and solt99's servers is protected by 256-bit SSL encryption. This means your information cannot be intercepted or read by any external party during transmission.

Integrated & Secure Data Storage

Member personal data is stored within an integrated server infrastructure protected by multi-layered firewalls, intrusion detection systems, and automatic backups to ensure continuity and security.

Strict Access Control

Only authorized solt99 staff may access member personal data, and only to the extent necessary to carry out their duties. All access is logged and regularly audited.

No Data Sales to Third Parties

Solt99 has never and will never sell, rent, or share members' personal data with any third party for marketing purposes. Your privacy is an absolute right that we fully respect.

Malaysia PDPA Compliance

All solt99 data management practices comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We continuously update our internal policies to ensure full compliance with the latest legislation.

Regular Reviews & Updates

The solt99 privacy policy is reviewed regularly to ensure it reflects current practices and changes in the legal environment. Members will be notified of any significant changes through the platform.


1 Personal Information We Collect

Solt99 collects your personal information during the account registration process, platform usage, and interactions with our support team. This data collection is necessary to provide a secure, efficient, and personalised service for every member.

The types of information we collect include the following categories:

Data Category Examples of Information Primary Purpose
Personal Identity Full name, date of birth, gender, national ID number Identity verification (KYC), legal compliance
Contact Information Email address, phone number, residential address Service communications, account verification
Financial Data Bank account details, transaction history, payment methods Deposit and withdrawal processing
Technical Data IP address, device type, web browser, operating system Account security, fraud detection
Usage Data Game history, preferences, login times, wagering patterns Service improvement, relevant promotions
Communication Data Customer support records, feedback, complaints Customer service enhancement, dispute resolution
Solt99 collects only the information that is strictly necessary. We do not request sensitive data such as PIN numbers, full passwords, or credit card details directly — all payments are processed through trusted payment gateways.

2 How We Use Your Personal Data

Personal data collected by solt99 is used exclusively for platform operations, member security, and improving the user experience. We do not use your data for purposes unrelated to solt99 services.

The use of your data covers the following purposes:

  • Account Management: Create, verify, and manage your member account while ensuring secure access.
  • Transaction Processing: Process deposits, withdrawals, and bonus payments securely and accurately.
  • Identity Verification (KYC): Meet Anti-Money Laundering (AML) legal requirements and verify that members meet the minimum age requirement.
  • Security & Fraud Prevention: Detect and prevent unauthorized access, fraud, bonus abuse, and other illicit activities on the platform.
  • Service Communications: Send important account notices, terms updates, and customer support responses.
  • Internal Marketing: With your consent, sending you information about promotions, exclusive offers, and relevant platform updates.
  • Platform Improvement: Analyze aggregate (not individual) usage patterns to improve the interface, speed, and overall user experience.
  • Legal Compliance: Comply with regulatory authority directives, court orders, and applicable regulatory reporting obligations.
You may withdraw your marketing consent at any time by contacting our support team. Withdrawal of consent does not affect any processing carried out based on consent given prior to that withdrawal.

3 Information Sharing & Disclosure

Solt99 does not sell, rent, or disclose members' personal data to third parties for commercial purposes. However, there are limited situations where data disclosure is necessary for platform operations or legal compliance.

Your information may be shared with the following parties under very limited circumstances:

  • Payment Service Providers: Payment gateways and financial institutions required to process your deposits and withdrawals. They are bound by strict confidentiality agreements.
  • Game Software Providers: Companies that supply the gaming platform to solt99 may receive minimal technical data required to ensure game functionality runs correctly.
  • Cloud Service Providers: Server infrastructure and cloud computing services used to host the solt99 platform, subject to strict data protection agreements.
  • Regulatory Authority: When required by law, court order, or a valid request from a relevant authority in Malaysia.
  • Anti-Fraud Consultant: Third-party systems and specialists that help detect and prevent fraud, in line with the security interests of all members.
All third parties that receive solt99 member data are contractually bound to use that information solely for the specified purposes and must adhere to data protection standards equivalent to those practised by solt99.

4 Data Storage & Security Measures

Solt99 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction, or accidental disclosure.

Our data security infrastructure includes:

  • 256-bit SSL Encryption: All communications between your device and solt99's servers are encrypted using the highest industry-standard encryption protocols.
  • Secure Servers: Data is stored in high-grade data centers with physical access controls, continuous security monitoring, and automated intrusion prevention systems.
  • Two-Factor Authentication: Members are encouraged to enable two-factor authentication (2FA) for an added layer of protection against unauthorized access.
  • Regular Security Audits: solt99's systems undergo penetration testing and independent security audits on a regular basis to identify and address any vulnerabilities.
  • Internal Controls: Employee access to member data is restricted based on the principle of least privilege, and all access is logged for audit purposes.

Regarding retention periods, your personal data will be kept for as long as your account is active or as long as necessary to provide our services. After account closure, certain data may be retained for a period stipulated by Malaysian law for legal compliance and dispute resolution purposes.

While we take all reasonable precautions, no security system is completely impenetrable. You also play an important role in your account's security — always use a strong and unique password.

5 Cookies & Tracking Technologies

Solt99 uses cookies and similar tracking technologies to enhance the user experience, ensure smooth platform functionality, and analyse overall usage patterns.

The types of cookies we use:

  • Essential Cookies: Required for basic platform operations — including login session verification, security, and essential preferences. These cookies cannot be disabled without affecting platform functionality.
  • Performance Cookies: Collect information on how you use the platform — pages visited, time spent, and errors encountered — to help us improve overall performance.
  • Functional Cookies: Save your preferences such as language, display settings, and game preferences so you do not need to reconfigure them each time you log in.
  • Analytics Cookies: Help us understand aggregate usage patterns to make data-driven decisions about platform improvements and relevant content.

You can manage your cookie settings through your web browser settings. However, disabling certain cookies may affect the functionality of the solt99 platform and your overall user experience.

Solt99 does not use cookies to track your activity on other websites or to sell your profile to third-party advertisers.

6 Your Rights Regarding Personal Data

As a solt99 member and an individual protected under Malaysia's Personal Data Protection Act 2010 (PDPA), you have certain rights regarding your personal data. solt99 is committed to facilitating the exercise of these rights.

Right of Access

You have the right to request a copy of the personal data we hold about you at any time.

Right to Rectification

If your data is inaccurate or incomplete, you have the right to request an immediate correction.

Right to Erasure

Under certain circumstances, you may request the deletion of your personal data, subject to our legal obligations.

Right to Object

You may object to the processing of your data for certain purposes, particularly for direct marketing.

Data Portability Right

You have the right to receive your personal data in a machine-readable format for transfer to another platform.

Right to Withdraw Consent

Where processing is based on consent, you may withdraw that consent at any time.

To exercise any of the above rights, please contact the solt99 data protection team via email at [email protected]. We will respond to your request within 14 business days.

7 Child Data Protection

Solt99 is an adult entertainment platform open only to individuals aged 18 and above. We do not knowingly collect or process personal data from minors or underage individuals.

Steps we take to ensure child protection:

  • The registration process requires age verification through the date of birth provided.
  • The KYC process requires valid identity document verification for withdrawals and certain transactions.
  • Should solt99 discover that a minor's data has been collected inadvertently, the account in question will be closed immediately and all related data will be deleted without delay.
If you believe a minor has registered on the solt99 platform, please contact us immediately at [email protected] so that prompt action can be taken.

8 Third-Party Links & Services

The solt99 platform may load or reference third-party services such as game providers, payment gateways, and analytics tools. While we carefully select these partners, solt99 is not responsible for the privacy practices of those third parties.

Each third-party service provider that works with solt99 has its own privacy policy. We recommend reading their policies to understand how they manage your data.

  • Game Providers: Gaming companies that provide slots, table games, and live games to the solt99 platform may collect minimal technical data for game functionality purposes.
  • Payment Gateway: FPX, Touch 'n Go, Boost, GrabPay, and their respective banking institutions each handle your financial data according to their own privacy policies and financial security standards.
  • Platform Analytics: The analytics tools we use process usage data in aggregate and anonymized form to help us understand overall usage patterns.
Solt99 only partners with service providers that have a proven track record in data protection and that operate in accordance with widely accepted industry standards.

9 Changes to This Privacy Policy

Solt99 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, technological requirements, or legal obligations. We are committed to informing members of any significant changes.

When changes are made to this Privacy Policy:

  • The "Updated" date at the top of this document will be changed to reflect the latest amendment date.
  • For significant changes, we will send a notice to your registered email address or via an in-platform notification before the changes take effect.
  • Continued use of the solt99 platform after changes take effect will be considered acceptance of the amended Privacy Policy.
  • We recommend checking this page regularly to ensure you are always up to date with the latest information.
The latest version of solt99's Privacy Policy is always available on this page. You may also request a copy of a previous version by contacting our support team.

10 Contact Us Regarding Privacy

If you have any questions, concerns, or complaints regarding solt99's Privacy Policy or how we handle your personal data, our data protection team is ready to assist.

  • Privacy Email: [email protected]
  • Response Time: We aim to respond to all privacy-related inquiries within 14 business days.
  • Live Support: 24/7 live chat is available on the platform for general inquiries and immediate support.

If you are not satisfied with our response, you also have the right to lodge a complaint with the relevant data protection authority in Malaysia, namely the Department of Personal Data Protection (JPDP) under the Ministry of Communications and Digital Malaysia.

Solt99 takes every privacy-related complaint seriously. Each report will be thoroughly investigated and a comprehensive response will be provided within the stipulated timeframe.

You're Always in Control

Solt99 believes members should have full control over their personal data. Below is a summary of your key rights as a solt99 member.

Data Access

Request a copy of all personal data we hold about you.

Update Information

Correct or update your inaccurate personal data promptly.

Unsubscribe

Withdraw marketing consent and opt out of receiving promotional communications.

Delete Account

Request account closure and data deletion subject to legal requirements.


Your Data Is Safe with Solt99

We prioritize the privacy and security of every member. Join millions of players enjoying a safe and responsible online entertainment experience at solt99.

256-bit SSL Encryption
Malaysia PDPA Compliance
No Data Sales
24/7 Support
Bahasa Melayu